[Komatsu's Pride] Kind words from our customers

In recent years, Persian carpets have become more common in magazines, TV dramas, music videos, and more.
If you take a look at Instagram, you will see that many shops have opened, and we can see that handmade rugs have become more accessible, with many customers wanting to try one in their room, having longed for one, or wanting to actually touch and see what it is like.

However, handmade rugs are still expensive and difficult to choose as they are meant to last a lifetime.
In reality, many people have the impression that it is difficult to maintain and is therefore intimidating.
Some people honestly shared their anxieties, such as, "What kind of store should I choose? What should I choose? I have a scary image of going to a store, so is it okay?"

At Layout, we receive surveys from customers who have actually purchased a rug, but we would like to introduce comments from our seniors who have already found the rug of their dreams, as well as from experts who are already hooked on the rug world.
I can feel from your comments how glad you are that you have installed a rug, and it brings a smile to your face.

Many people have trouble deciding in the store and would like to try out a rug at OMIAI, while others have decided on their preferred rug after chatting with us on LINE.
We hope that you will learn a little about the atmosphere of Layout's store, our staff, and our rugs, and that you will be able to prepare to welcome your Layout rug in a fun and relaxed atmosphere.

Words from our customers

◎I laid the rug down to see if it would suit the room, and was pleasantly surprised to find that it blended in perfectly with the room.
I also enjoy how the impression of the rug changes depending on the amount of light in the room.

◎The rug we purchased this time was a ``meeting'' for my husband and me.
If you feel something, don't hesitate to bring it into your home (lol)

◎I decided on an impulse to buy a rug on my trip to Tokyo, but the rug I bought, along with the memories of my trip, brings back memories that go beyond its price. I plan to continue to cherish it.

◎ I enjoy changing the rooms I lay them in and the way I layer them depending on my mood. I'm also looking to get more rugs to layer in other rooms...

◎It feels very fresh, yet it feels familiar as if it's been there for a long time, and I think it's a strange rug.
I hope we can live together from now on and grow old together!

◎You can drink wine with a rug as a snack! Lol I know it's a courageous purchase, but I think that if you compare a life with a rug to a life without one, you will definitely enjoy a deeper life with a rug.

◎It's a big purchase, but I think it's a "portable floor that can last a lifetime" that can be passed down to the next generation, including my children and grandchildren.

◎Layout has a wide selection of cute, playful and unique rugs. The staff are also passionate about rugs, so you'll have fun choosing a rug together.

◎ I sent the photos to the staff and they helped me choose.
With the advice I received, I was able to organize my choices and enjoy making my purchase!

◎The staff showed me many rugs one by one, explaining each one in detail, so I was able to take my time choosing. I was able to find something that I want to cherish for the rest of my life and choose a rug that was just right for me.

◎The staff member was very keen to explain the appeal of rugs, and when I consulted them about the layout and atmosphere of my house, as well as other things I wanted to use, they patiently worked with me to think things through.

◎I wasn't sure how to care for it, but I was relieved that they were able to help me easily via LINE.

◎There are so many beautiful rugs out there that it can be hard to choose, but we recommend using our rug trial service. You can actually try them out to see how well they match your room, and then make your purchase with confidence.

◎We recommend using the Omiai service. You can discover new things by looking at rugs and actually laying them in your room to see how they match with the surrounding interior. Also, the shop staff here have a great love for rugs, so we recommend you enjoy chatting with them.

Thank you for your continued support!

We were only able to introduce a small part of it this time, but customer feedback will become the energy behind Layout!
We will continue to introduce rugs that our customers can use with confidence, so please continue to support us!

(Komatsu)

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